Why Communication Skills is Important

Why Communication Skills is Important

Communication skills are essential in and out of the workplace. The ability to understand. People, solving problems and exchanging ideas are essential in an organization.

Many organizations are reshaping their communication strategies as a result of remote work and dispersed workplaces. Employees who work remotely are expected to communicate regularly with other team mates or employers to keep track of tasks and projects’ progress. Through proper communication, team members are able to collaborate, plan and strategize effectively.

Remote workers must be able to communicate successfully in person, over the phone, via email, and on social media.

The ability to communicate well is one of the soft skills that you can list on your resume. A hiring manager will look for these skills in your resume and cover letter. How can you highlight your communication skills on your resume? Communication skills are characterized by the following characteristics:

  1. Active listening
  2. Communication method
  3. Friendliness
  4. Confidence
  5. Accepting feedback
  6. Volume and clarity
  7. Empathy
  8. Respect
  9. Nonverbal cues
  10. Responsiveness

Active listening

The ability to pay attention during meetings or calls during conversations. It also involves the ability to  engage with coworkers by asking questions and sharing ideas or feedback.

Knowing that you listen attentively gives them an idea that you do care about their ideas.

Communication method

Communication methods may include email, instant messaging, and video conferencing.

As a remote worker, you have to be aware of different tools for effective communication. Calls or meetings can be done via Skype or Zoom. Emails and instant messaging can be done using the project management tool within the company.

Show your readiness to communicate in any of these methods or consider your employer’s preferences when it comes to communicating.


The ability to communicate with a positive attitude fosters camaraderie at work. It is important to be polite in both face-to-face and nonverbal communication. 


The ability to communicate confidently during a job interview is an indication of your ability to work independently. Being confident also signifies that you know what you are talking about. 

Volume and clarity

The ability to adjust one’s speaking voice to a variety of settings is an important communication skill. You cannot definitely shout at a customer. 


The ability to empathize with others. It is critical in both group and one-on-one situations. Empathy allows you to recognize, understand, and respond to others appropriately.


This is when to initiate communication and respond appropriately. Appreciate your coworkers’ opinions. 

Nonverbal cues

Body language, facial expressions, and eye contact are called nonverbal cues. 


It is the ability to respond promptly. In a remote setting, your responsiveness to questions with regard to work shows that you are reliable.

The importance of communication at work

Effective employee communication helps organizations manage crises and manage change more effectively, as well as reduce workplace accidents. Additionally, a good communication strategy can also drive innovation at the workplace. 

Ensure employees are aligned with the organization’s shared core values, mission, and vision. Leadership, management, and internal communication departments must focus on this task. Leaders who share company updates with employees regularly keep them up to date motivate them more than those who don’t. 

Employees are more likely to stay with their employers if they are not left in the dark or when they provide bottom-up feedback. The most significant benefits of good communication in the workplace include easier crisis management and improved workplace safety.

How to improve your communication skills

Being an effective communicator means being able to listen and express yourself whenever necessary. If you lack the basic skills, enhance your communication skills through the following techniques:

  • Practice active listening. Be a good listener. Let your colleagues know that you are paying attention by replying to or asking questions, and sharing feedback.
  • Pay attention to nonverbal communication to prevent miscommunication.
  • Control your feelings. Miscommunication and conflict can be avoided by expressing yourself appropriately in context. 
  • Ask for feedback. Your colleague’s evaluation of your communication abilities will further your improvement.
  • Practice public speaking. Speak up. Learning to express oneself verbally is the only way to develop communication skills. The more you speak up, the more you develop your confidence at work.
  • Express yourself appropriately. Use the right words when speaking with your employer or teammates to avoid miscommunication and conflict.

The ability to express yourself in the workplace is an indication that you are a good fit for the job. 

How to make your communication skills stand out

Make the most out of job interviews. Demonstrate that you have the necessary verbal communication skills for a job.

Prepare and practice for your interview in advance.

Getting the job doesn’t imply you have to abandon your communication skills. It is just a start! Participate in a company meeting and speak with a client to practice your communication skills at work. Show your employer that you have what it takes to be an effective communicator.

Communication skills are important. It improves over time. Practice makes perfect, as they say. The rewards will be worth it in the long run.

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